ABOUT US
About Us
About Heartivia
Heartivia Developmental Services was created around a simple belief:
People with developmental disabilities deserve meaningful opportunities to participate, grow, connect, and thrive. Our goal is to provide compassionate, dependable, and person-centered support to children and adults with intellectual and developmental disabilities. No two individuals are the same. Each person has their personality, strengths, abilities, communication style, interests, preferences, routines, and goals. Heartivia therefore takes an individualized approach to support.
OUR MISSION
Our mission is to provide high-quality, person-centered, non-clinical developmental disability support that promotes independence, dignity, inclusion, safety, meaningful relationships, and community participation.
OUR VISION
Our vision is to build a trusted developmental disability support organization where individuals and families feel respected, supported, and valued.
We envision communities where people with developmental disabilities have meaningful opportunities to participate, develop relationships, increase independence, and live lives that reflect their individual interests and goals.
MEET OUR FOUNDER
Please place this section on the About Us page with my professional photograph. Damoya Hall-Reid, Founder, Heartivia Developmental Services Damoya Hall-Reid brings approximately 19 years of professional experience supporting children and adults with intellectual and developmental disabilities. She holds a master's degree in applied behavior analysis (ABA) and is currently pursuing a master's degree in special education.
Her professional background spans developmental disability services, residential services, education, behavioral support, program management, staff development, and person-centered services. Throughout her career, Damoya has served in professional and leadership roles, including Senior Manager, Behavior Intervention Specialist (BIS), Qualified Intellectual Disability Professional (QIDP), and educator. Her nearly two decades of experience working with individuals with developmental disabilities, families, staff, and interdisciplinary teams have shaped her commitment to dignity, safety, independence, family collaboration, community inclusion, and quality services.
She founded Heartivia Developmental Services with a vision of creating a dependable and compassionate organization where children and adults with developmental disabilities are treated as individuals and provided meaningful opportunities to participate, connect, build independence, and grow.
OUR CORE VALUES
Compassion
Dignity
Respect
Independence
Inclusion
Safety
Reliability
Family Partnership
Accepted Payment Options & Benefits
Heartivia Care offers multiple payment options to make quality care more accessible and convenient for families throughout New York City. The agency provides flexible care solutions tailored to each family’s needs, schedule, and care requirements.
- Private Pay
- Medicaid Programs
- Long-Term Care Insurance
- Direct Family Payments
- Flexible Payment Arrangements
- Personalized Care Consultations
Heartivia Care’s team is available to help families understand available payment options and determine the best care plan for their loved ones.
Your legal Support
Legal Disclaimer & Privacy Policy Information
Heartivia Care Non-Medical Home Care & Companion Services is committed to protecting the privacy and personal information of clients, families, website visitors, and community members. This policy explains how information is collected, used, protected, and disclosed when individuals visit the website or use services throughout New York City and surrounding areas.
HIPPAA & Health Information:
We may collect personal information when you:
#1. Submit a contact or service request form.
#2. Call, email, or communicate with us.
#3. Request care services or consultations.
#4. Subscribe to updates or newsletters
How We Use Your Information
#1. Provide non-medical home care and companion services.
#2. Respond to inquiries and service requests.
#3. Coordinate appointments and care support.
#4. Improve our website and customers' experience.
#5. Communicate updates, reminders, and support information.
#6. Maintain safety, compliance, and quality assurance.
WE DO NOT SELL OR RENT YOUR
PERSONAL INFORMATION TO THIRD PARTIES.
Privacy Policy—Information we collect
Heartivia Care is a non-medical home care agency and does NOT provide medical treatment or clinical healthcare services. However, we understand the importance of confidentiality and take reasonable measures to protect any sensitive information shared with us.
Our Mission
Join the team
At Heartivia Care, we provide compassionate, reliable, and person-centered support to seniors, adults with disabilities, children, and families throughout New York City. Our team embodies respect, dignity, and a genuine passion for helping others live safely and independently. We believe that exceptional care starts with exceptional caregivers. If you are compassionate, dependable, and dedicated to making a positive impact in the lives of others, we invite you to become part of the Heartivia Care family. Together, we create meaningful connections and provide the support that helps families feel at home. Join us in making a difference one person, one family, and one community at a time.
All you need to Kow
Frequently Asked Questions
If you don't see the answers you need, feel free to reach out for support.
Why is Heartivia Care LLC so popular?
At Heartivia Care LLC, we have built a trusted reputation because of our deeply personal approach to disability home care. We understand that every individual has unique needs, which is why our disability home care is fully customized to support independence, safety, and dignity. Families throughout Queens turn to us because we provide dependable, respectful, and compassionate disability home care that makes a real difference in daily lives. Our highly trained and dedicated care team is committed to delivering top-tier disability home care that promotes confidence, comfort, and peace of mind for both clients and their loved ones. By focusing on genuine, person-centered support, we ensure our disability home care consistently adapts to changing lifestyles, preferences, and personal routines. We are proud to be a reliable partner in the community, helping individuals thrive comfortably right in their own homes, every single day.
Where can I find the best disability home care in Queens?
If you are looking for the finest support in the area, our agency is here to help. We provide exceptional, compassionate assistance tailored specifically to the needs of individuals with disabilities and seniors. Our dedicated caregivers focus on enhancing independence, safety, and quality of life right at home. We believe that high-quality assistance starts with understanding each person's unique routine and preferences. By choosing us, you gain a trusted partner committed to delivering respectful, person-centered care that gives your family true peace of mind. We are proud to serve our local community with dedication and heart.
What are the benefits of customized companion care and daily living support?
Customized companion care and daily living support offer invaluable benefits by helping individuals maintain their independence while receiving the exact level of help they need. We design our services around each client's unique schedule, preferences, and abilities. This personalized approach ensures your loved one receives assistance with daily tasks, meal preparation, and transportation, alongside meaningful emotional support. By focusing on companionship and practical help, we reduce isolation and enhance overall well-being. Our goal is to empower individuals to live confidently and safely in their own homes while providing family members with invaluable peace of mind.
How does community habilitation and life-skills development support independence?
Community habilitation and life-skills development are designed to help individuals build confidence and actively participate in their local neighborhoods. We focus on teaching essential daily routines, social skills, and safety awareness tailored to each person's specific goals. Our compassionate team guides clients through real-world experiences, such as navigating public transportation, managing daily tasks, and engaging in community activities. This hands-on support fosters greater self-reliance, dignity, and personal growth. By centering our approach on the individual's unique potential, we help them develop the necessary skills to live a more fulfilling, connected, and independent life.
What should we expect during the individualized service planning process?
During the individualized service planning process, we collaborate closely with you and your family to design a care plan that fits your lifestyle. We begin by understanding your loved one's unique strengths, daily routines, preferences, and specific support needs. Our experienced team then coordinates a personalized strategy, which can include companion care, daily living assistance, or behavioral support. We continuously review and adjust this plan as needs change, ensuring our care remains perfectly aligned with your goals. Our collaborative approach ensures that your family feels completely heard, respected, and supported every step of the way.
How do you ensure that caregivers provide respectful and high-quality support?
We ensure high-quality support by carefully selecting caregivers who share our core values of compassion, professionalism, and respect. Our dedicated team members are thoroughly vetted and possess extensive experience in various care settings, including behavioral support and developmental disabilities. We prioritize open communication and continuous training so our staff can meet the diverse needs of our clients effectively. By matching caregivers based on personality, skills, and client preferences, we build strong, trusting relationships. Our commitment is to provide dependable, dignified care that makes every individual feel valued, safe, and fully supported in their daily lives.
We are here for you
Contact Us
Reach out to schedule a complimentary in-home assessment. Our care coordinators will help you build the right plan for your family.

